ChurnPulse automatically sends a one-click survey when a subscription is cancelled, then surfaces the reasons — and MRR impact — right inside your Stripe Dashboard.
Features
Built for SaaS teams who want real answers, not more guesswork.
See exactly which reasons are driving churn, sorted by frequency and MRR impact. No guessing, no spreadsheets.
The moment a subscription cancels, ChurnPulse sends a clean one-click survey via your own Resend account. No spam filters, no shared domains.
Every cancellation reason is tagged with its MRR value, so you know which problems are worth solving first.
Monthly cancellation trends and response rates over 30 days, 90 days, or all time. Spot patterns before they become problems.
Customers pick a reason with one click — no login, no form, no friction. Response rates average 3–5× higher than traditional surveys.
The analytics dashboard lives right in your Stripe Dashboard. Your team never has to leave the tool they already use.
How it works
Four steps from install to your first cancellation insight.
Install ChurnPulse from the Stripe App Marketplace, paste your Resend API key, and configure your from-address in the Settings panel.
When any subscription in your account cancels, Stripe fires a webhook. ChurnPulse catches it automatically.
Your customer receives a clean, one-click survey email from your domain within seconds. No branding from us — it looks like it came from you.
Open the ChurnPulse home view in your Dashboard. See reason breakdowns, MRR lost, response rates, and monthly trends.
Pricing
One plan. All features included. Cancel any time.
Cancel any time. Billed monthly through Stripe.
Install ChurnPulse from the Stripe App Marketplace and get your first cancellation insight within hours of setup.
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